GLOBE

No doubt you offer one of the best products in the market. I also appreciate your efforts to reach out to your customers as demonstrated in social networking sites such as Facebook and Twitter.

However, it is in the service process and the delivery of it that you fall way below benchmark, at least in my experience.

I've been a loyal customer for almost a decade -- prepaid, postpaid, broadband, and landline services. For years, too, I'm encountering the same problem with my broadband. But what appalls me more is that you insist on solving this problem with THE SAME remedy for years. It has become so bad (and recurrent) that I've already memorized the script and the process by which your technical support representatives offer a solution.

This is probably shooting to the stars, but your claim at being the best in the industry and for the clients you serve will only be a reality IF and WHEN you do TOTAL PRODUCT SERVICE DELIVERY and deliver TOTAL CUSTOMER SATISFACTION, which obviously, I am not experiencing with you.

okay.

... so my fuse has gotten shorter lately.

so what? fuck off and leave me alone.

it struck again

my hyperacidity that is.

i was just planning to watch my series last night when my back began to ache. i knew it too well. that's how my second attack started -- back ache, hurt in all positions, cold sweats, shortness of breath.

then it started.

i decided to just sit and wait for it to subside. it started at around 11:30 until i was too tired and went to bed at 5 in the morning with my stomach still hurting.

i didn't want to rush myself in the ER this time. i don't have health coverage yet.

it sucks. and most of all it hurt.

random

so, last night, my pc finally broke. i almost killed myself. but it's done a great and noble job of keeping me sane and occupied for the last 8 years. yeah, that's purrty old for a pc.

+++

it's my boss's first day last monday =/ i dunno what to feel exactly. i just feel... restrained.

+++

globe tech support is really useless. i talked to two tech reps again and both of them were just too giddy to get me off the phone to save their fucking AHT's. it's so freakin easy for them to say we-can-no-longer-do-anything-about-it-so-we'll-send-a-technician-instead.

and when you ask them when the standard reply is we-don't-have-a-time-frame-just-wait-for-our-call.

and when i tell them that no one has ever contacted me they'd go i'd-be-on-top-of-this-sir-i'll-file-this-(really stoooopid)-report-and-follow-this-up-personally.

MY ASS!

the second one, i literally had to DIRECT him on how to help me. i was the one with suggestions (being the one who always HAVE TO call them for technical problems) and i managed to solve my own fuckin problem without their help. or their home service technicians. dumb fucks.

+++

i'm welcoming the change sa work. dapat nang magpayaman. kung yayaman man ako dito.

+++

gusto ko pa, pero pagod na ko. i don't think i CAN anymore.

...

sorry but it still bothers me.

i really still can't believe the audacity you've shown towards me. you put me right on the spot -- damned if i do, damned if i don't. and this is not the first time.

next time, be gentle with words. see, words have this supernatural tendency to either melt or break one's heart. what happened was the latter. this is me being honest.

i was actually trying to just brush it off -- forget about it but i can't at this time yet.

i have to strike out the part of me being sorry because this time, i will allow myself to feel what you just made me feel.

i guess i am too kind.

'di ko maintindihan

... kung panong ikaw ang nanghingi ng pabor, pero parang ako ang nahihiya.

... kung bakit ang pakiramdam ko, kaya ka lang nagiging mabait eh dahil may kailangan ka.

... kung bakit madaling gumawa ng bagay para sa iba, pero pagdating sakin, laging mahirap.

... kung paano ako naging selfish.

... kung bakit kaya ko pa ring maging mapagbigay.

ewan ko na lang.

* sorry ha, pero parang ang kapal lang yata.

last night

yesterday registered the highest temperature in metro manila -- 37.5 C.

and i wondered why i was sweating like mother and chugged down one and a half pitchers of water...

i wish we had a swimming pool.

dahil sa nagsinungaling ka...

... nararamdaman kong wala ka sa lugar na sinasabi mo.

... nagiisip ako kung sino talaga ang kasama mo kahit sinabi mo na kung sino.

... nagdududa ako pag sinabi mong gumagawa ka ng mga importanteng bagay.

... nahihirapan akong maniwala sa lahat ng sinasabi mo.

... ayoko nang marinig pa ang mga palusot mo.

... hirap akong ibalik ang buo kong tiwala, lalo't alam ko na sa isang iglap, kaya mong baliktarin ang mga sinabi mo.

so help me god.

diversion

dahil naiinis ako tonight, i'll just think about this.

.

i really don't understand

why you can't give me 100% of the truth.

i don't understand your pretensions.

i don't understand the hiding.

i just don't get you sometimes.

.

tang*na

kaya pala.

at natanga nanaman ako dahil nagpauto naman ako.

bad day

i conducted trainings in galleria today. after buying lunch, the mango shake slipped from my hands and, after attempting to regain my grip, spilled on my tie, polo, pants, and shoes.

and it happened in the middle of the mall. fuck. i ran as fast as i can back to the CR in our office.

i didn't notice that i was also clutching my phone that time. it was also drenched in mango shake.

this evening, before dinner, my aunt told me something about *something* that irritated me so much. buwisit. tangina. puñeta.

ito lang, kung may problema kasi kayo sakin, SABIHIN NIYO SA HARAP KO. direcho akong tao. walang kiyeme. kaya sana kayo rin.

tae.

"... can't stop smiling."

yan ang status ko sa facebook kanina.

i was also supposed to be in bed already but something happened between that post and bedtime that made me sit up again and rant.

and rant is what i'll be doing.

una, nakaka-irita. pramis. yung mga ganung dahilan, nakakairita. baluktot kasi. nagmamadali ka parati, eh tangina lang, ikaw naman may hawak ng oras mo.

pangalawa, PWEDE BA? pwede LANG ba?? yung mga pa-hint-hint mo, hindi gumagana. and again, nakaka-irita! dahil kung hinde sisigaw ako

pangatlo, pucha tubuan ka naman ng konting ka-ewan-an. kasi kung magtatanong ka kung kelan ako pwede, panindigan mo naman ang pagtatanong. dahil tatae-tae lang ang mga ganitong bagay kung ganun.

follow through.

learn it. yun lang yun. tsk.

GRRRRR!!! john grisham nasan ka ba, patulugin mo na ko.

letch.

ok, tapos na ang palabas.

i still can't stop smiling. thank you lord! :)

say goodbye

yup, i can just kiss my plans of buying new shoes and PC. pwede na rin akong mag goodbye sa mga labas labas for a month or so.
i had to buy a washing machine :( sudden expenditures can really kill me these days hahahaaayyy..
stress on the haaayyy...

i can barely imagine the mails i'd be receiving from my credit card. boo.

aray talaga. aray.

and another one bites the dust

first, the drain stopped working. i had it checked by one of their technicians but it must cost me 2,800. i already paid the service fee 800 which is deductible from the total amount but since it's working just fine, i never got around to finally fixing it.

then, a few months after, rust ate the base of the unit. still working fine, so no worries.

then after almost a year, the base finally gave up and i had to insert a piece of wood under the base for it work properly. the drum inside cannot spin properly without it. every now and then, i had to adjust it because it cannot hold itself in place.

finally, last sunday, while i was about to dump a week's worth of laundry inside it, it stopped working.

the washing machine finally conked out on me. fuck.

the only thing i was thankful for was that i decided to do my laundry on sunday and not on monday. the laundromat i went to said it would take them 3 days to finish all 3 kilos of my laundry. so i have to pay them double to have it the next day. cost me 168 pesos. that's the cost of a month's bag of detergent.

argh!

ps. don't buy samsung.

you should've kept your mouth shut

asked about his opinion, a lousy congressman commented:

"gusto niyo ba ang pangulo niyo kumakain sa mcdonald's?"

BOBO! that's the lamest and dumbest answer i heard so far. i never cared about the meals that the president had in restaurants whose names i can't even pronounce. but that, i mean THAT, was just stupid! not only did he give an insensitive (and did i say dumb?!) excuse but he also antagonized those who eat at mcdonald's. did he mean to say that whoever eats at mcdonald's degrades their socio-political and economic status? stupid. just, stupid.

you and that other grandstanding senator who parades his love life on national television should just end your political ambitions now. NOW!

a decision

for the past week, i have been the energizer bunny. i decided to focus on work. i decided to beat deadlines. i decided to accomplish all the new things that's brought to me while struggling to find my balance in the routinary things that i'm doing. i decided to not think about being tired and sleep deprived -- not to mention the insomnia i feel i'm developing again. just thinking about the coming weeks stresses me -- the packing, the traveling, the trainings, the people i will be meeting, in short, the marketing-game-face -- must smile, must understand, must be on point, must be knowledgeable, must be a soldier. from what i know, i can only breathe after my birthday. and that's three months away.
then again, i am already decided. for the next couple of weeks, no feelings, no overthinking, no nothing except work, work, work.

i think this decision will help minimize disappointments, failures, and breakdowns in other aspects of my life.

everything, including that, is a decision.

ciao.

ER: part II

730am -- made tea with milk. i just made the tea and poured the newly opened carton of milk in it. i let it stand for while and had my first sip after. my tea tasted weird so i looked at the expiration date on the carton -- it's next year. so i tried to smell the milk and it was already spoiled. i threw the carton of milk and left my cup of tea on the sink.

i went to work worried about having an upset stomach because of it. but up until lunch time, my tummy was doing fine.

130pm -- lunch time. we're having a conference that day and we had catered food and it was really good. since it was good, i hit on my "gluttony mode." i ate all the food they have and even went back for another serving. i also had dessert and some of tin's yoghurt, as well.

200pm -- i was stuffed. the feeling was that of having been into an eat-all-you-can buffet.

230pm -- i am still stuffed. my back was already aching while working for the conference because i don't know what position to take to ease my tummy.

300pm -- still stuffed. so i went down to the drugstore to buy medicine because i already think i'm having indigestion. while walking i can literally feel the bulge in my stomach with each step i take. while i was lining up, i'm already sweating.

330pm -- i was back in the office and i was still finding the best position to ease my tummy. i tried standing up, sitting down, leaning back, and pacing around but still, i'm sweating and my arms and my legs are beginning to get numb.

330pm onwards -- i just sprawled myself on the chair and layed my head back. my back was already aching because of my position and my stomach is in terrible pain. i was just breaking in sweats and i just can't move myself. my arms and legs are still numb. i even had difficulty talking. the pain was something like i'm having my insides pushed, pulled, and twisted around. =(

530pm -- my officemates went inside and were already wrapping up for the conference and i was just there with my fly open so i can breathe a little better and i gave no flying fuck when they saw me like that. i asked my officemate to drop me near my place instead because i can no longer stand let alone walk properly.

fast forward to 830pm because of the traffic in makati -- i got home. i forced myself to vomit. i barfed every little morsel i had for lunch. i waited a bit until i can no longer take the pain. i decided to go to makati med and packed my stuff in my backpack just in case.

i have no idea how i got out of the house and was able to hail a cab. all i knew was that i was literally writhing in pain and had two of my arms wrapped around my tummy.

thing is, when i got in the ER, i still had to fall in line. i had no choice even if i wanted to scream at the nurses attending the reception.

after almost collapsing on the floor, i finally had a doctor check on me. the finding? hyperfuckingacidity. jeeze!!! hyperacidity?!?! all that pain for HYPERACIDITY?!?!

the nurse injected me with the biggest syringe i've seen. it took her almost 5 minutes to completely finish one and injected me with another one and another one. she asked me to wait for an hour to see if the meds worked. and it did, thank god.

luckily, i didn't pay anything for that because it was covered by my HMO card. again, THANK GOD.

------

the whole point of this is:
1. check the milk first before drinking it or putting it into anything.
2. do not overeat.
3. do not overeat.
4. do not overeat.
5. it's hard to be in that situation especially if you are alone in the house.

------

that's it. i've learned my lessons.

reitrement

tomorrow, the papers will be served. at age 25, i will be retired. lol. who knew? i should plan my lifelong dream of vacationing in europe -- tour the famous sites, eat local delicacies, meet foreign people, venice, paris, mykonos, athens, london, moscow, dublin... oh wait. cubao lang pala.

for almost a month now, i've been reporting for work on my restdays. my offsets are piling up and i don't think a month to claim it is possible. so much for offsets. i need to go to the beach for the last time this summer. although according to pagasa, it's officially the start of the rainy season. boo.

ciao.

just to make things clear

i am not a doormat.
i am not here for your convenience.
i am not here solely to be your cheerleader.
i am not one to wait for hours on end.
i am not just your friend.
i am not the one to fill with empty words.
i am not your father, or mother, or brother, or sister.
i am not one to ask favors.
i am not your text mate.
i am not your phone pal.
i am not your chatmate, either.
i am not one to just sit and wait on the sidelines.
i am not just a piece of garment.
i am not most things you want me to be.

i am me.

and i want to matter.

that's all i am asking for. nothing more, nothing less.